Frequently Ask Questions

What is a Buku Simpanan Emas (BSE)?

Buku Simpanan Emas (BSE) is a gold savings account managed digitally through the Muamalat Gold platform. It allows you to gradually save in physical gold through joint ownership at the stated price, starting from as low as RM10. All gold purchased under Buku Simpanan Emas (BSE) is backed by actual physical gold and fully owned by you.

What is a Shariah-based gold savings plan?

A Shariah-based gold savings plan ensures that every gold transaction complies with Islamic principles. This includes clear ownership, physical backing of the gold, and a valid Aqad between buyer and seller at the time of purchase.

Anyone aged 18 and above with a valid identification document can open a gold savings account with Muamalat Gold and start saving in gold either through Buku Simpanan Emas (BSE) or by purchasing physical gold.

Gold prices on the Muamalat Gold platform are based on live global market rates and updated in real time to reflect current market conditions.

Muamalat Gold offers two main options:

• Physical Gold: Includes gold bars and dinar coins (24k, 99.9% purity), available from as low as 0.1g.
• Buku Simpanan Emas (BSE): A Shariah-based gold savings account where you gradually accumulate ownership of physical gold through joint ownership at the stated price, starting from as low as RM10. The gold you purchase is fully backed by actual physical gold from the moment of transaction and recorded under customer name. Once your balance reaches 1 gram, you may request to receive it in physical form.

Gold bars are rectangular, while gold dinars are round coins. For example, one dinar weighs 4.25 grams. Both types are made from 24k gold (99.9% pure) and are good purchase options.

The best time to save in gold is when prices are stable or dipping, during rising inflation or economic uncertainty, or as part of a regular savings plan—making it ideal for long-term wealth preservation and portfolio diversification.

With Buku Simpanan Emas (BSE), you can start saving in gold from as low as RM10. Each purchase is made at the stated price and gives you real ownership of physical gold under a joint allocation model. Your holdings are recorded digitally in your account and securely backed by actual physical gold. Once your savings reach 1 gram, you may convert it into physical gold and choose delivery or collect it from a designated self pick-up location. 

Yes. All gold under Muamalat Gold, whether saved through Buku Simpanan Emas (BSE) or purchased as physical gold, is securely stored and managed in accordance with Shariah principles and international best practices. The gold is held in your name and handled with strict procedures to ensure safety and transparency.

Your appointed beneficiary may claim your gold holdings by submitting the necessary legal documents, such as a death certificate and proof of relationship.

What types of physical gold does Muamalat Gold offer?

Muamalat Gold offers a range of physical gold products, including gold bars, gold dinars, and product cards, available in various weights. All our gold is 24-karat (Au 999.9) to ensure the highest purity  of your gold.

The price of physical gold is based on the international gold market rate and may fluctuate throughout the day.

Muamalat Gold operates primarily online, and you can purchase physical gold through our product page or mobile app. While we do not operate a retail store, a physical location will soon be available for self pick-up purposes. Gold purchases can still be delivered directly to your address.

Delivery fees will be displayed at checkout based on your location.

No, there is no insurance provided for physical gold deliveries. It is advisable to ensure that someone is available to receive the package upon delivery.

Your physical gold will be securely packaged to ensure it reaches you in excellent condition.

Due to the nature of buy and sell of gold, returns or exchanges are generally not accepted. Please ensure that all details are correct before confirming your purchase.

Yes, we offer a buy-back service where you can sell your gold back to us based on the current market rate. Terms and conditions apply.

Once physical gold is collected or delivered, its safety becomes the responsibility of the owner. We recommend storing your gold in a secure location, such as a certified safety deposit box.

All physical gold products come with a certificate of authenticity and are marked with a unique serial number to ensure traceability and verification.

Yes, all physical gold products are Shariah-compliant, adhering to Islamic principles of ethical and transparent transactions.

In the event of the owner’s death, the physical gold will become part of the estate and will be distributed among the siblings according to Shariah law (Faraid).

What is Buku Simpanan Emas (BSE)

Buku Simpanan Emas (BSE) is a Shariah-compliant gold savings account managed digitally through the Muamalat Gold platform. It allows you to gradually save in physical gold through joint ownership at the stated price, starting from as low as RM10. Your gold is securely stored and fully backed by real physical gold. Once your balance reaches 1 gram, you may request to convert it into physical gold.

You can purchase gold in small amounts through the Muamalat Gold platform, starting from just RM10. Each purchase is made at the stated price and gives you ownership of real physical gold under a joint allocation model. Over time, your gold accumulates in your account, and once you reach 1 gram, you become eligible to convert it into physical gold.

Once your Buku Simpanan Emas (BSE) balance reaches at least 1 gram, you can request a conversion into physical gold (such as gold bars or dinar coins). You may then choose to have the gold delivered to your address or collect it from a designated self pick-up location.

You can continue to grow your gold savings through Buku Simpanan Emas (BSE) until you reach the 1 gram minimum. Physical conversion is only available once this threshold is met.

No. There are no storage or maintenance fees for your Buku Simpanan Emas (BSE) account. Your gold is securely stored at no extra cost until you decide to convert or sell it.

Yes. All gold saved through Buku Simpanan Emas (BSE) is securely stored and backed by actual physical gold. The Muamalat Gold platform follows strict Shariah-compliant processes and international best practices to ensure your savings are safe and your ownership is recorded transparently.

Gold prices follow the live global market and are updated regularly on the Muamalat Gold platform. This ensures that you receive fair and transparent pricing at the time of each purchase or sale.

Yes. You may sell your Buku Simpanan Emas (BSE) holdings at any time, even before reaching 1 gram. The selling price will follow the current gold market rate at the time of the transaction.

You can monitor your gold balance, track price movements, and view your full transaction history through the Muamalat Gold platform.

In the event of your death, your appointed beneficiary can claim your Buku Simpanan Emas (BSE) gold savings by submitting the necessary documents, such as a death certificate and proof of relationship.

Yes, all physical gold products are Shariah-compliant, adhering to Islamic principles of ethical and transparent transactions.

In the unfortunate event of death, the rightful beneficiary can claim the gold by submitting the necessary legal documents such as a death certificate and proof of relationship.

What is the Muamalat Gold Advisor Program?

The Muamalat Gold Advisor Program allows individuals or businesses to partner with us to promote and sell our gold products, including gold bars, gold dinars, and product cards. Advisor earns commissions on every successful sale.

Anyone aged 18 and above with valid identification can join. Whether you’re an individual entrepreneur or running a business, the program is open to all.

Anyone is welcome to join the Muamalat Gold Advisor programme. To get started, simply purchase a minimum of 1g of physical gold and refer someone who also registers and makes a 1g physical gold purchase. Once these steps are completed, you’ll be eligible to begin your journey as an Advisor.

No, there is no registration fee to become an Advisor.

  • Competitive commissions
  • Access to exclusive Advisor promotions
  • Marketing materials and support
  • Flexible working hours – be your own boss

Advisor earns a fixed commission on every product sold. Details of the commission structure will be provided upon successful registration.

No, stock is not required. You can place orders as customers confirm purchases.

Advisor can place orders through the Muamalat Gold app or website using their exclusive Advisor portal.

Muamalat Gold handles all deliveries. Advisors only need to provide accurate customer details. Delivery fees will be displayed at checkout based on your location. Please note, there is no insurance for deliveries.

No, Advisors must adhere to the recommended retail price (RRP) to ensure fairness and consistency.

Commissions will be paid out immediately. Specific details will be shared upon registration.

Yes, Advisors are encouraged to promote products through social media, websites, and other online platforms using the marketing materials provided.

Yes, we provide digital marketing materials, product descriptions, and promotional graphics to assist Advisors in promoting our products.

Once an order is confirmed and processed, cancellations may not be accepted due to the nature of the gold transaction . Please ensure all details are correct before placing an order.

You can contact our dedicated advisor support team via here. We are here to assist with any queries or issues.

Need More Help?